Privacy Policy

At Mare SRL Unipersonale, your privacy matters to us. We are dedicated to protecting the personal data you share with us when engaging with our digital services, including our website trendygostore.com. This Privacy Policy outlines how we collect, use, store, and safeguard your information.

This policy is fully compliant with the General Data Protection Regulation (GDPR) and relevant Italian data protection laws. It applies to the following categories of individuals:

  • Customers and purchasers

  • Potential customers

  • Visitors to our website

  • Suppliers and professional contacts

1. How We Collect and Use Personal Data

We only collect data that is necessary for legitimate and specific purposes. The information is collected in a transparent, lawful manner and is stored only for the time required to fulfill the purposes for which it was gathered.

You may provide personal data when you:

  • Register or complete a purchase on our website

  • Reach out to our customer service team

  • Subscribe to newsletters or promotional emails

  • Engage with surveys, promotions, or contact forms

  • Accept cookies or browse trendygostore.com (see our [Cookie Policy] for details)

2. Why We Process Your Data

If You Are a Customer

Purpose Data Collected Legal Basis Retention Period
Order fulfillment Name, address, VAT number, email, phone Contract 5 years after purchase
Customer service Contact information, support communication history Contract 5 years
Marketing communications Name, email, preferences Consent Until consent is withdrawn
Personalized experience Shopping behavior, browsing history Consent Until consent is withdrawn
Feedback & satisfaction Name, email, survey responses Legitimate interest 1 year
Analytics and reporting Aggregated, anonymized usage data Legitimate interest 1 year
Legal compliance Data required by law Legal obligation As prescribed

If You Are a Website Visitor or Prospective Buyer

Purpose Data Collected Legal Basis Retention Period
Responding to inquiries Name, email, message content Legitimate interest 3 months post-contact
Newsletter subscriptions Name, email Consent Until withdrawn
Promotional marketing Preferences, interaction data Consent Until withdrawn
Customer surveys Name, email, survey responses Legitimate interest 1 year
Usage analytics Anonymous or pseudonymized browsing data Legitimate interest 1 year
Website security IP address, activity logs Legitimate interest 1 year
Legal obligations Required personal data Legal obligation As required

3. Sharing Your Data

We do not sell or trade your personal data. However, to deliver services efficiently and comply with the law, your data may be shared with reliable third parties who operate under binding data protection agreements. These may include:

  • Shipping and fulfillment services

  • IT infrastructure and hosting providers

  • Marketing and analytics platforms

  • Public authorities or legal institutions when required by law

All third parties are thoroughly vetted and contractually obligated to handle your data securely and lawfully.

4. Data Protection Measures

We use advanced technical and organizational security measures to protect your information, including:

  • Data encryption and access controls

  • Regular security assessments and software updates

  • Staff training in privacy and data handling procedures

  • Secure storage, cloud backups, and disaster recovery planning

While no system is completely risk-free, we are constantly improving our data security practices.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of access – to see what data we hold about you

  • Right to rectification – to update or correct your information

  • Right to erasure – to request data deletion under certain conditions

  • Right to restrict processing – to limit how your data is used

  • Right to object – to certain types of processing, including direct marketing

  • Right to data portability – to receive your data in a machine-readable format

To exercise any of these rights, please contact us using the information below.

6. Contact Details

Mare SRL Unipersonale
Via Filippo Saporito, 54
81031 Aversa (CE), Italy
Email: info@trendygostore.com
VAT Number: P.IVA 04826710610

7. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in legal requirements or company operations. The latest version will always be available at trendygostore.com.
If any significant changes are made, and the law requires it, we will inform you and request your updated consent.