Privacy Policy

At trendygostore.com, we value your privacy and are committed to protecting the personal data you share with us when interacting with our digital services. This Privacy Policy explains how we collect, use, store, and safeguard your information.

This policy complies with the General Data Protection Regulation (GDPR) and applicable data protection laws. It applies to:

  • Customers and purchasers

  • Potential customers

  • Visitors to our website

  • Suppliers and professional contacts


1. How We Collect and Use Personal Data

We only collect data necessary for specific, legitimate purposes. Your information is gathered lawfully and transparently, and retained only for the time needed to fulfill its intended purposes.

You may provide personal data when you:

  • Register or complete a purchase

  • Contact customer support

  • Subscribe to newsletters or promotional materials

  • Participate in surveys, promotions, or contact forms

  • Browse trendygostore.com or accept cookies (see our Cookie Policy)


2. Why We Process Your Data

If You Are a Customer

PurposeData CollectedLegal BasisRetention
Order fulfillmentName, address, email, phone, order detailsContract5 years after purchase
Customer serviceContact info, support communication historyContract5 years
Marketing communicationsName, email, preferencesConsentUntil withdrawn
Personalized experienceShopping behavior, browsing dataConsentUntil withdrawn
Feedback & surveysName, email, responsesLegitimate interest1 year
Analytics & reportingAggregated/anonymous dataLegitimate interest1 year
Legal complianceRequired dataLegal obligationAs required

If You Are a Website Visitor or Prospective Buyer

PurposeData CollectedLegal BasisRetention
Responding to inquiriesName, email, message contentLegitimate interest3 months
Newsletter subscriptionsName, emailConsentUntil withdrawn
Marketing activitiesPreferences, interaction dataConsentUntil withdrawn
Customer surveysName, email, responsesLegitimate interest1 year
Usage analyticsAnonymous/pseudonymized dataLegitimate interest1 year
Website securityIP address, logsLegitimate interest1 year
Legal obligationsRequired dataLegal obligationAs required

3. Sharing Your Data

We do not sell your data.
However, your information may be shared with trusted third parties when necessary, such as:

  • Shipping and logistics partners

  • Hosting and IT service providers

  • Marketing and analytics platforms

  • Public authorities when legally required

All third parties operate under strict data protection agreements to ensure compliance and security.


4. Data Protection Measures

We protect your data using appropriate technical and organizational measures, including:

  • Data encryption and secure communication protocols

  • Access controls and authentication systems

  • Regular security audits and software updates

  • Staff training on data handling

  • Secure backups and disaster recovery systems

While no system is completely immune to risks, we continuously improve our security practices.


5. Your GDPR Rights

You have the following rights:

  • Access your personal data

  • Rectify inaccurate or outdated information

  • Erase your data under certain conditions

  • Restrict processing in specific cases

  • Object to processing, including direct marketing

  • Data portability for information you have provided

  • Withdraw consent at any time

To exercise your rights, contact us at the email provided below.


6. Contact Details

For privacy inquiries or data requests, you may contact:

Email: info@trendygostore.com


7. Changes to This Privacy Policy

This Privacy Policy may be updated to reflect legal or operational changes.
The most recent version will always be accessible on trendygostore.com.

If significant updates are made, and the law requires it, we will inform users and request renewed consent where necessary.